
Canon PIXMA, MAXIFY, or imageCLASS — Mount Vernon Computers provides professional Canon printer repair and support across Alexandria. We handle print quality issues, wireless setup, paper jams, driver problems, and ink system troubleshooting for all Canon printer models.
Canon makes some of the most popular printers for homes and small businesses in Northern Virginia. Their PIXMA inkjets are favorites for photo printing, while the MAXIFY and imageCLASS lines serve demanding office environments. Each product line has its own quirks and common issues — and our experience means we can diagnose and fix them quickly.

Canon Specialists
Our deep experience repairing Canon systems means we’re already familiar with the issues your product line is known for.
Fast Turnaround
No long waits or multiple trips — most Canon repairs are diagnosed and taken care of the first time out.
Honest Assessments
We explain what’s wrong in plain English, give you a fair quote, and let you decide — no pressure, no upsells.
Canon Services We Provide
We resolve print head clogs, ink system errors, and print quality issues on all Canon PIXMA home and photo printers.
High-volume office printers serviced for paper handling issues, connectivity problems, and print quality concerns.
Toner issues, fuser errors, and paper feed problems diagnosed and repaired on Canon’s laser printer lineup.
We configure Canon printers for Wi-Fi Direct, AirPrint, and cloud printing from any device in your home or office.
Canon printer drivers installed, updated, and configured to work properly on Windows and macOS systems.
Professional cleaning and alignment to restore crisp, accurate prints — especially important for photo printing on Canon PIXMA models.
We troubleshoot and configure scanning, copying, and faxing features on Canon all-in-one printers.
We help with cartridge compatibility, refill issues, and print quality problems caused by ink or toner.
Why Choose Mount Vernon Computers for Canon?
Canon printers are popular across Alexandria for good reason — they produce excellent print quality and are generally reliable. When issues do arise, our on-site service means we can diagnose and fix your Canon printer in your home or office without any hassle.
Common Canon Error Codes
Canon printers display error codes, blinking lights, and status messages when hardware or software issues occur. Here are the most common ones we encounter.
Support Code 5100 / Carriage ErrorThe print head carriage is stuck or obstructed — often caused by a paper jam, foreign object, or ink buildup.
Support Code 6000 / Paper Feed ErrorPaper feed mechanism failure — rollers may be worn, dirty, or a paper jam is preventing feeding.
Support Code B200 / Print Head ErrorA critical print head error — the head may need cleaning, reseating, or replacement.
Support Code 1700 / Ink Absorber FullThe waste ink absorber is full. Common on heavily used Canon inkjets — requires service to reset and clean.
Printer Offline / Not RespondingThe computer can’t communicate with the Canon printer — check Wi-Fi, USB connection, or reinstall drivers.
No Ink / Ink Cartridge Not RecognizedCanon printers may reject third-party ink or fail to detect genuine cartridges — contact alignment or chip issue.
Paper Jam / Clear Paper PathPaper stuck in the printer — may require careful removal and roller inspection to prevent recurrence.
Canon imageCLASS Toner Error / E-CodeCanon laser printers show E-codes for toner, drum, and fuser issues — each code maps to a specific component.
Seeing one of these errors? Don’t keep restarting — continued use of a failing drive can make data recovery harder or impossible. Call us at 703.635.4265 or schedule a repair for fast diagnosis.
I have been using Mt Vernon Computers for over 10 years. The service is excellent and Daryl Elliot is great to work with. He has helped me with multiple computers and has always been responsive in diagnosing and fixing problems quickly.Read full review
I can’t say enough great things about this computer repair shop! They delivered my PC right to my door, which was such a convenience. From start to finish, the customer service was outstanding — friendly, professional, and incredibly helpful.Read full review
Daryl has been my go-to-guy for years. I have always found him to be very responsive and great at diagnosing problems. Recently, I had a hard drive failure on a Friday when I urgently needed my computer over the weekend. Daryl was able to get me up and running until he could install a new drive on Monday. A TRUE PROFESSIONAL! We are fortunate to have him in our neighborhood.Read full review