01 / REMOTE

Guided Tech Walkthroughs

Technology doesn’t have to be intimidating.

02 / OVERVIEW

Technology doesn’t have to be intimidating. Whether you just got a new computer, need to learn a new program, or want to understand how to stay safe online, Mount Vernon Computers is here to walk you through it — step by step, at your pace. Alexandria residents appreciate our patient, jargon-free approach: no judgment, no rushing, just clear guidance tailored to your comfort level.

Our guided walkthrough sessions are perfect for anyone in Alexandria who wants to feel more confident with their technology. We connect to your screen remotely and show you exactly how things work, answering your questions along the way. Think of it as having a tech-savvy friend on call whenever you need one — someone who explains things in plain English and makes sure you’re comfortable before the session ends.

Senior learning to use a laptop at home
03 / WHY US

What sets us apart

Patient & Friendly

No judgment, no rushing — just clear, kind guidance tailored to your comfort level and learning pace.

See Your Screen

We share your screen and walk through everything step by step — you see exactly what to click and when.

Online Safety Included

We teach you how to spot phishing emails, avoid scams, and browse safely as part of every session.

04 / WHAT’S INCLUDED

What We Help With

01

One-on-one screen-share sessions at your pace

02

New computer orientation and setup assistance

03

Software tutorials for Office, Google Workspace, and more

04

Smartphone and tablet guidance for syncing and setup

05

Online safety and scam awareness training

06

Patient, jargon-free explanations tailored to your skill level

05 / OUR PROMISE

Learn at Your Own Pace

There’s no rush and no pressure. We’ll go as slowly or as quickly as you need. By the end of the session, you’ll feel more confident and capable with your technology — and you’ll know you can call us again anytime.

06 / REVIEWS

What customers say

Google Reviews
4.9
JG
Jay Goldberg
Mount Vernon Computers is my go to computer repair shop every time I have a problem or need help with my computer. Daryl is so nice and professional that you’re not scared to ask a question. He has helped me get a computer with motherboard problems repaired and another computer with GPU problems fixed. I got a new computer and needed help so I called them and Daryl was kind enough to do a video call and walked me through my problem and eventually solved it! 10/10 Highly recommend!
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PA
Patricia Anderson
I purchased a new laptop and Daryl transferred all data from my old laptop. He also fixed the WiFi extender and disconnected the old laptop from our home WiFi network. He always explains what he’s doing which helps me understand my laptop and WiFi. I highly recommend Mt. Vernon Computers.
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JC
Joseph Combs
I have used Mount Vernon Computer several times over the past few years for a variety of computer problems. Each time Daryl provided quality service and really personalized attention to my computer issues. He has all sorts of options for people who need services, from remote services to hands on computer services. I highly recommend Mount Vernon Computers for any and all of your computer needs.
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07 / GET STARTED

Ready when
you are.

Tell us what’s going on and where you’re located. We’ll confirm availability and get you back up and running fast.

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