Failed updates, corrupted system files, and boot errors can make your computer completely unusable. Mount Vernon Computers helps Alexandria residents and businesses recover from operating system failures with clean installs, system restores, and targeted repairs — all while working to preserve your personal files, settings, and software configurations.
Whether you’re stuck in a Windows update loop, seeing “Operating System Not Found,” or your Mac won’t boot past the Apple logo, we have the tools and experience to get you back up and running. Homeowners and professionals throughout Alexandria count on us for fast, reliable OS recovery that prioritizes saving your data above all else.
What sets us apart
Data Preservation First
Before any reinstall, we back up your documents, photos, and settings so nothing important is lost.
Windows & macOS
We work on all versions of Windows and macOS — including older systems that still need to run reliably.
On-Site Recovery
Our technicians come to your location in Alexandria with everything needed to restore your system.
What We Handle
Failed Windows updates
Stuck in an update loop or rolled back? We resolve update failures and get your system current.
Corrupted system files
We run system file checks, repair corrupted components, and restore system integrity.
Clean OS installation
When repair isn’t enough, we perform a fresh install while backing up and restoring your data.
Boot & startup failures
Black screens, missing OS errors, and boot device issues — we diagnose and resolve them all.
Windows & macOS support
We work on all versions of Windows and macOS, including older systems that still need to run.
Driver conflicts
New updates can break drivers. We identify conflicts and install the right versions.
User profile recovery
Corrupted user profiles can lock you out of your own files. We recover and rebuild them.
Data preservation
Before any reinstall, we back up your documents, photos, and settings so nothing is lost.
Your Files Come First
We always prioritize preserving your data. Before performing any system restore or reinstallation, we back up your important files so you never lose what matters most.
What customers say
I can’t say enough great things about this computer repair shop! They delivered my PC right to my door, which was such a convenience. From start to finish, the customer service was outstanding — friendly, professional, and incredibly helpful.Read full review
I was extremely satisfied with the services I received from Mount Vernon Computers. Mr. Elliot was knowledgeable and efficient in salvaging my hard drive from my previous computer and setting up my new PC.Read full review
I have worked with Daryl recently to straighten out multiple computers, photos, and generally try to bring me into the 21st tech century. He is patient, punctual, knowledgeable and very pleasant to work with. Highly recommended.Read full review
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Ready when
you are.
Tell us what’s going on and where you’re located. We’ll confirm availability and get you back up and running fast.