Falls Church homes and offices call us when computers freeze, restart on their own or show blue screens. We find the cause, whether it is software, drivers or hardware, and fix it for good.
We visit Falls Church City, Seven Corners and Lake Barcroft and offices on Broad Street. We review the crash history, test the parts most likely to fail and repair the problem on site.
Why Falls Church calls us
Crash History Reviewed
We look back through weeks of error logs to spot the pattern.
Temperature Checked
We measure heat under load, since overheating causes many crashes.
Updates Sorted
We roll back or finish updates that started the crashes.
Common Crash Triggers
Drive errors
A drive with errors can cause crashes and lost files. We test it and replace it if needed.
App-related crashes
Security tools, old utilities and games can conflict. We sort out which one is the problem.
Blue screen errors
We read the stop codes and crash dumps behind blue screens to find the real cause.
System hangs
We test for the common causes of lockups and repair the one affecting your computer.
Unexpected reboots
Random restarts usually have a clear cause. We find it in the event logs and hardware tests.
Conflicting drivers
Two drivers fighting over the same device can cause crashes. We resolve the conflict.
Cooling problems
Dust and dried thermal paste cause heat crashes. We clean and refresh the cooling system.
Faulty RAM
We run full memory tests to rule out failing RAM, a frequent cause of blue screens.
When several office computers crash
If more than one office computer starts crashing at the same time, a recent update or a shared device driver is often the cause. We check what changed, fix it across the office and set updates to install at times that will not interrupt work.
What customers say
I have used Mount Vernon Computer several times over the past few years for a variety of computer problems. Each time Daryl provided quality service and really personalized attention to my computer issues. He has all sorts of options for people who need services, from remote services to hands on computer services. I highly recommend Mount Vernon Computers for any and all of your computer needs.Read full review
I am pleased and impressed by the quick response and services provided. I’d been dreading the task of getting my computer serviced and Daryl made it so easy. He picked it up, kept in touch regarding what it needed, and when he returned it, took the time to show me some shortcuts and navigation tools.Read full review
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Let us know what the computer is doing. We will arrange computer freeze & crash repair at your Falls Church home or office at a convenient time.