Fairfax professionals and George Mason students cannot afford a laptop that crashes during a meeting or an exam. We read the error logs, test the hardware and fix the cause of the crashes quickly.
We visit homes and offices in Fairfax City, Fair Oaks and Mantua. We back up your work, repair the problem and run a stress test before we leave so you can trust the computer again.
Why Fairfax trusts us
Stress Tested
We run the computer under load before we leave to confirm the crashes have stopped.
Files Protected
A computer that crashes often can corrupt files, so we back up your work first.
Plain Explanations
You will know what caused the crash and what we changed to stop it.
Where We Look
Faulty RAM
We run full memory tests to rule out failing RAM, a frequent cause of blue screens.
Hard drive faults
Hard drive errors are found with health tests, and failing drives are replaced.
Program conflicts
Programs that clash with each other or with Windows are updated, repaired or removed.
BSOD troubleshooting
We trace each blue screen to its source, whether that is a driver, memory or the drive.
Freezes and lockups
Freezes and lockups are tracked to software, heat or failing hardware and fixed.
Unexpected reboots
Random restarts usually have a clear cause. We find it in the event logs and hardware tests.
Bad driver updates
Driver conflicts are common after updates. We roll back or install stable versions.
Heat-related crashes
Overheating shuts computers down to protect them. We clean the cooling and replace worn fans.
Crashes with work and school software
Some crashes only happen in one program, such as a statistics package or a design app. We check whether the program needs an update, repair its settings and make sure the computer has enough memory to run it alongside your other work.
What customers say
I and other members of my family have been customers of Mt Vernon Computers for many years. Daryl is trustworthy, professional and knowledgeable. I call him because I know that he responds in a timely manner, and that his advice is honest and in my best interest.Read full review
We have used Mt. Vernon Computers for several years. They provide excellent service and reasonable pricing. Daryl Elliot is extremely knowledgeable regarding any IT issue with your computer. We highly recommend Mt. Vernon Computers.Read full review
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Ready when
you are.
Describe the issue and pick a time. We book BSOD repair & troubleshooting visits in Fairfax around meetings and classes, with evening slots until 9 PM.