Family computers in Burke sometimes stop starting after a power outage, a failed update or a download that should not have been installed. We repair the system and save your files in the process.
We visit homes in Burke Centre, Lake Braddock and Cherry Run. If Windows needs a full reinstall, we reinstall the programs your family uses and set up each user account again.
Why Burke families call us
Recovery Media Made
We can create a recovery drive so future repairs go faster.
License Kept Active
Windows activation and program licenses carry over correctly.
Same-Day Help
Most startup repairs are finished in one visit.
What We Handle
Windows reinstallation
We reinstall Windows cleanly, then bring back your files, apps and settings.
Boot repair
If the computer stops before the desktop appears, we repair the startup process.
Windows and macOS repair
We handle Windows repair and macOS recovery, so mixed households get help with every computer.
Driver rollback
Driver conflicts after an update are fixed by removing the bad driver and installing a stable one.
Account profile repair
We rebuild broken user profiles and bring back your desktop, documents and settings.
Data safety
Data comes first. We back up your important files and confirm they open before repairs start.
Update loop fixes
When an update keeps failing, we repair the update components and try again safely.
Windows file recovery
Corrupted files are found and replaced with clean copies so Windows behaves normally.
Setting up user accounts again
After a reinstall, we recreate separate accounts for parents and kids, restore each person’s files and turn on parental controls if you want them. That way the computer goes back to how your family uses it.
What customers say
I was extremely satisfied with the services I received from Mount Vernon Computers. Mr. Elliot was knowledgeable and efficient in salvaging my hard drive from my previous computer and setting up my new PC.Read full review
Brought my computers into to be fixed and couldn’t be more satisfied! Entire staff very friendly and professional and provided me the expert service I was looking for. I also bought a laptop that I needed at a very reasonable price. I look forward to doing further business with them in the future!Read full review
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Ready when
you are.
Let us know what is going on and when the family is home. We will book your Windows & macOS recovery visit in Burke around school and activity schedules.