If your Arlington laptop is stuck on an update, keeps restarting or goes straight to a recovery screen, we can usually repair it without erasing your files. We handle both Windows and macOS startup problems.
We visit apartments and homes in Ballston, Clarendon, Shirlington and Crystal City. We back up your files, repair the system and reconnect your accounts and cloud storage.

Why Arlington calls us
Files Saved First
We copy your documents and photos before any repair or reinstall begins.
Repair Before Reinstall
We try to repair the existing system so your programs and settings stay in place.
Updates Done Right
We finish stuck updates and confirm the computer is fully current.
How We Get You Running
Files protected first
Your files are copied to a safe drive before any repair begins.
Failed update repair
We fix stuck updates, remove the broken parts and get Windows fully current again.
System file repair
We repair damaged Windows system files that cause errors, crashes and missing features.
Windows reinstallation
We reinstall Windows cleanly, then bring back your files, apps and settings.
Startup failures
We fix boot errors, missing boot files and startup loops so the computer starts normally.
Windows and Mac help
We repair Windows startup problems and help Mac owners with macOS recovery and reinstalls.
Driver rollback
Driver conflicts after an update are fixed by removing the bad driver and installing a stable one.
Temporary profile fixes
If Windows signs you into a temporary profile, we repair your account and restore your files.
Windows and Mac households
Many Arlington homes have both Windows laptops and Macs. We repair Windows startup problems and help with macOS recovery, and we make sure files stay in sync between your devices once the computer is working again.
What customers say
I thought my Dell was toast. It was fixed in under an hour. Kind, proficient, polite workers. Smart. Knowledgeable. My Dell Inspiron thanks you!Read full review
I reached out via the web and Daryl was very responsive, provided a quote immediately, and took time to walk me through the problem, potential solutions, and helped me identify the best way forward. They diagnosed problems and replaced my hard drive. I had my computer back within 48 hours, and working better than before!Read full review
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Send a quick note or call. We schedule Windows startup repair visits at Arlington apartments and homes, and start remotely when that is faster.